Shipping policy
Shipping
We currently ship within Canada and the United States. Additional regions may be added in the future.
Orders are typically processed within 1 to 3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping times vary by location and carrier. Estimated delivery times are provided at checkout and are not guaranteed.
Shipping rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Delays
Please note that shipping delays can occasionally occur due to factors outside our control, including carrier delays, weather conditions, or high order volumes.
International shipping
If your order is shipped internationally, you may be responsible for any applicable duties, taxes, or import fees required by your country. These charges are not included in the item price or shipping cost.
Lost or delayed packages
Once an order has been handed off to the carrier, Nova Golf is not responsible for delays, lost packages, or delivery issues caused by the carrier. If you experience an issue with your shipment, please contact us, and we will do our best to assist.
Incorrect shipping information
Please ensure your shipping address is correct at checkout. Nova Golf is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.